Shipping policy
We ship across the globe. For Details, refer to our below mentioned shipping policy
The charges for shipping and handling for online shopping at www.ketshipujara.com depends on the location to which you want your purchases to be sent.
- Free shipping is offered to only customers in India.
- For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer.
- Handling or convenience charges may apply depending upon any special request.
- We do not accept custom orders for our ready to ship products.
- Most of our products generally have 1-2 inches margin for fittings at your end
- We try to dispatch the order as soon as possible but there can be slight delay because of unavoidable circumstances.
We ship through registered courier companies for orders within India as well as international orders. A single service provider may not have a strong network in all countries hence in order to optimise shipping lead times we work with several different service providers. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.
Our domestic orders are delivered within 8-10 days and international orders within 15-20 days. Please note that this does not include public holidays and Sundays.
For custom request: Standard delivery time for any domestic custom order that is order placed within India will take 3-4 weeks to deliver unless otherwise specified for any particular product. Bridal orders will take minimum 6-8 weeks to deliver based on the product chosen. Standard delivery time for any international custom order will take 5-6 weeks to deliver unless otherwise specified for any particular product. International bridal order till take 10-12 weeks to deliver based on the product chosen. We will update you with the tracking details within 48 hours of the items being dispatched.
If you require your order by a specific date, please Whatsapp us on +917984345273 or email on info.kpapparels@gmail.com and we'd love to help you out.
*Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.
Items will be sent to the address provided by you to the website. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery. We prefer to deliver to office or residence addresses.
We do not encourage delivery to P.O. boxes or any other destination where the recipient is not identifiable because of the risk involved due to the value of the goods.
Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.
Duties and Taxes for International Orders:
Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent.